Frequently asked questions

We are not a caterer.

We partner with caterers (and other food operators), providing them with the integrated tech platform that enables them to make sustainable nutrition a reality in their companies, empowering chefs and guests in powerful and profitable ways.

We can also provide a trusted digital channel – via a native app – to their end consumers that enhances predictability, reduces waste, builds margins, creates deep revenue opportunities, and unlocks massive value to their clients and their clients' employees.

We work with world-class chefs, sustainability experts, and dietitians to ensure that our processes, principles, content, recipes, menus, and general IP are robust and practical in real kitchens.

Caterers do incredible work on health, sustainability, and innovation every day – but most of that effort stays invisible. Recipes are refined behind the scenes, training happens in busy kitchens, and sustainability choices are made without fanfare.

When it comes time to bid for new contracts or renew existing ones, there's no compelling data to show clients what's actually being delivered. Seymour turns that invisible work into measurable impact with engagement analytics, health dashboards, and sustainability reports that win bids and strengthen client relationships.

Seymour is designed to fit around your existing recipes, systems, and ways of working – starting with a simple rollout in one kitchen or site, then scaling as your teams get comfortable. Our team works with you to keep the setup light, support your chefs, and ensure your clients start seeing value quickly.

No.

We do have a native app that allows your guests to personalise their nutrition, pre-order, manage payment, track progress, get wellness coaching, and more – and rolling this out can unlock powerful data and insights for caterers.

But the foundational Seymour experience does not require an app. Consumers can access rich, health- and sustainability-focused dish overviews and stories through simple links and QR codes, so the right choices feel easy and exciting from day one.

Absolutely.

Our tech integrates seamlessly with both Nutritics and Apicbase, pulling your recipes into the culinary portal and chef's tool, allowing your chefs to refine them, understand their nutrition and health overviews, while learning and sharing. It also allows you and your team to present the full nutritional and health overviews of those recipes (plus any additional content – like supplier stories or expert insights) to your guests elegantly and effectively in multiple use cases and environments, from printed cards to QR codes to embedded links.

If you don't use a KMS to manage your recipes, we are also able to accommodate other methods of recipe upload, including Excel spreadsheets.

Healthier eating is now a core expectation from employees and clients – not a "nice to have". Seymour helps you use the food you already serve to support wellbeing, reduce risk, and create stories that strengthen contracts and loyalty.